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Benchmarking for Nonprofits: How to Measure, Manage, and Improve Performance book cover

Benchmarking for Nonprofits: How to Measure, Manage, and Improve Performance

by Jason Saul
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SKU 9780940069435
The no-cost way to improve your organization on a daily basis
Most nonprofits are already benchmarking informally. This unique book defines a formal way to benchmark. You'll learn how to prepare your organization, measure performance, and implement best practices as well as learning the five key steps of benchmarking, the arguments against benchmarking—and why you should disregard them, how benchmarking differs from evaluation and assessment, how to form a benchmarking team, how to create a “success equation” that helps you measure your organization’s performance, how to make sure to measure what matters, how to choose your benchmarking partners—and what you can learn from the “wrong” partner, and how to overcome staff resistance to benchmarking. Practical tools help you benchmark what matters Real-world examples illustrate benchmarking in action. Exercises and worksheets guide you through processes such as drafting a benchmarking plan; identifying and analyzing the things in your organization that need improvement; prioritizing which processes to focus on; identifying your CTQ (critical to quality) outcomes; and more. The way to survive as a nonprofit in today’s market is to thrive. With so many organizations seeking the same dollars, only the best will endure. Benchmarking ensures that your organization is always operating at peak performance. It’s something you can’t afford not to do—especially since you can do it for free!

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Book details

Author
Jason Saul
Imprint
Fieldstone Alliance, an imprint of Turner Publishing Company
Published
Formats
Paperback, Hardcover
Subjects
Business & Economics › Leadership
Business & Economics › Nonprofit Organizations & Charities
Topics
nonprofit management · measuring performance · organizational improvement · best practices · social impact · nonprofit administration
ISBN-13
9780940069435 (Paperback)9781630262822 (Hardcover)

About the author

JASON SAUL is the founder and CEO of Mission Measurement, a consulting firm advising corporations, governments, and nonprofit agencies on social impact. He is the author of The End of Fundraising, Social Innovation, Inc., and Benchmarking for Nonprofits.

Saul’s book Benchmarking for Nonprofits won the Benjamin Franklin Award for Best Business Book of 2005, and he was awarded the Harry S. Truman Scholarship for leadership and public service. He holds a J.D. from the University of Virginia School of Law, an M.P.P. from Harvard’s Kennedy School of Government, and a B.A. from Cornell University.

When he’s not writing, Saul serves on the faculty of the Kellogg School of Management at Northwestern University, teaching corporate social responsibility and nonprofit management. He also founded the Center for What Works, a national nonprofit focused on benchmarking and performance management.

Jason lives in Chicago, Illinois.

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Format: Paperback